It is the communication channel that Aciturri makes available to any interested party (employees, customers, suppliers, etc.) to report, confidentially, anonymously, and without fear of reprisals, any irregularity and/or regulatory breach related to Aciturri's scope of control and action.
What is the scope of the reporting channel?
In accordance with the provisions of Article 2 of Law 2/2023 of 20 February, regulating the protection of persons who report regulatory infringements and the fight against corruption, the scope of the reporting channel is limited to reporting breaches of current legislation, as well as the internal rules described in our Aciturri Code of Conduct, which may constitute a serious or very serious administrative offence and/or a criminal offence.
This channel may not be used to make labour claims and/or individual requests of any kind, which will follow the normal channel through the Human Resources department.
Possibility of anonymity for the whistleblower
In accordance with the provisions of Article 2 of Law 2/2023, of 20 February, regulating the protection of persons who report regulatory infringements and the fight against corruption, the scope of the reporting channel is limited to reporting breaches of current legislation, as well as the internal rules described in our Aciturri Code of Conduct, which may constitute a serious or very serious administrative offence and/or a criminal offence.
The following link ensures that the whistleblower can make the report anonymously.
ACCESS THE WHISTLEBLOWER CHANNEL
Resolving queries
However, if the interested party has any questions about the Whistleblower Channel, they can send their query to the following email address:
Any interested party may file a complaint through the Complaints Channel or, where appropriate, by sending an email to the following address:
The Whistleblower Channel is a means of detecting irregularities, based on the premise of the whistleblower's good faith.
If the investigation reveals that the allegation is made in bad faith, i.e. that it has been made knowingly false or with the intention of harming the person reported and/or a third party, it will be subject to disciplinary action, without prejudice to any criminal liability for the possible commission of a crime of libel or slander, and/or civil liability for damage to the right to honour.
In accordance with Law 2/2023 of 20 February, regulating the protection of persons who report regulatory infringements and the fight against corruption, it is strictly prohibited to take any measure that constitutes any type of negative consequence solely for having made a complaint or participated in the investigation procedure (retaliation).
Any person who believes they are suffering retaliation must immediately report this through the Reporting Channel for investigation and, where appropriate, the adoption of the corresponding measures.
The operation of the Whistleblowing Channel is defined in Aciturri's Whistleblowing Channel Regulations, drawn up in accordance with the requirements of Law 2/2023 of 20 February, regulating the protection of persons who report regulatory infringements and the fight against corruption, and the requirements of Article 31 bis of the Spanish Criminal Code.
However, in summary, complaints are handled exclusively by the E&C department, which will independently investigate the facts, determining their veracity and scope. During the internal investigation, all information and documentation deemed appropriate may be collected.
The E&C Department will prepare a reliable report, which will serve as the basis for Management to adopt the corrective, disciplinary and/or preventive measures appropriate in each case.
The Whistleblowing Channel is managed exclusively by Aciturri's E&C Department, independently and autonomously. The information received through the Whistleblowing Channel will be completely confidential and will be used exclusively for the purpose of clarifying the subject of the complaint.
Likewise, the protection of personal data provided through the Whistleblower Channel is guaranteed, ensuring compliance with the technical and organisational measures established by current legislation.
All personal information provided during the processing of the complaint file will be deleted from the Whistleblowing Channel within a maximum period of three months from receipt of the complaint, unless it is necessary to retain it to prove the functioning of the Crime Prevention Model, for legal compliance and/or by order of the competent authority, which will be done in a different environment. in which case it will be made available to the competent authority if required, for the duration of the statute of limitations for the alleged offence that gave rise to the investigation.
